Program and Case Management

You want to use every possible resource wisely, and we can help. Whether your org is built on Salesforce Nonprofit Cloud (NPC) or the Nonprofit Success Pack (NPSP), we are well versed at implementing program and case management solutions that help you effectively track and manage programs, interactions, communications, enrollments, attendance, outcomes, and more!  

 

Program management in Salesforce refers to managing programs or services offered by an organization while effectively engaging and serving its constituents. For your Salesforce implementation, this may include clients, members, beneficiaries, or any individuals directly impacted by your organization’s work. Ability Central helps your nonprofit by configuring tools and features in Salesforce to streamline program management and enhance engagement with constituents. 

 

Ability Central sets up your Salesforce implementation so that you can track program activities, outcomes, and metrics. Your organization can create custom reports and dashboards to monitor program performance, track goals, and measure success against outcomes that you need to meet federal and state reporting requirements. This data-driven approach helps you demonstrate the effectiveness of programs to stakeholders, funders, and the community.